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Prior-day performance · 2026-12-05
4 products · 36 segments · 60 gates · 127 gate-channels · 21 gate-channels below target by more than 5 points in 19 gates · 0 gates went in short
By product
| Product | Gates | Vol var | Fc req | Sched | Net before | Setup | Act req | Act staff | Net after | Demand surprise | Supply delivery | Driver | Below target | Worst gap |
|---|
| A | 32 | 1.1% | 245.5 | 288 | 42.5 | overhead | 248.7 | 287.7 | 39 | +3.2 | -0.3 | none | 14 | -37.1 pts |
| C | 13 | 1.3% | 107.2 | 125 | 17.8 | overhead | 109.4 | 126.1 | 16.7 | +2.2 | +1.1 | none | 6 | -16.7 pts |
| D | 9 | 4.1% | 167.1 | 197.3 | 30.2 | overhead | 169.4 | 198.3 | 28.9 | +2.3 | +1 | none | 1 | -6.9 pts |
| E | 6 | 5.4% | 105.5 | 123.2 | 17.7 | overhead | 105.4 | 123.3 | 17.9 | -0.1 | +0.1 | none | 0 | -5 pts |
Segments below target or going in short (15 of 36)
| Segment | Gates | Vol var | Fc req | Sched | Net before | Setup | Act req | Act staff | Net after | Demand surprise | Supply delivery | Driver | Below target | Worst gap |
|---|
| A-S02 | 1 | -2.8% | 4.8 | 5.6 | 0.8 | overhead | 4.7 | 5.6 | 0.9 | -0.1 | +0 | none | 1 | -5.9 pts |
| A-S03 | 1 | 2.3% | 5.3 | 6.3 | 1 | overhead | 5.6 | 6.2 | 0.6 | +0.3 | -0.1 | none | 1 | -8.6 pts |
| A-S04 | 2 | -5.8% | 13.7 | 16.4 | 2.7 | overhead | 13 | 16.6 | 3.6 | -0.7 | +0.2 | none | 1 | -6.9 pts |
| A-S05 | 1 | 11.8% | 3.2 | 3.7 | 0.5 | overhead | 3.4 | 3.7 | 0.3 | +0.2 | +0 | none | 1 | -37.1 pts |
| A-S07 | 2 | 9% | 9.6 | 10.8 | 1.2 | overhead | 9.9 | 10.7 | 0.8 | +0.3 | -0.1 | none | 1 | -14 pts |
| A-S10 | 3 | -2.7% | 13.9 | 16.1 | 2.2 | overhead | 13.3 | 16.2 | 2.9 | -0.6 | +0.1 | none | 4 | -16.7 pts |
| A-S11 | 3 | 3% | 22.3 | 26.4 | 4.1 | overhead | 23.5 | 26.6 | 3.1 | +1.2 | +0.2 | demand | 1 | -18.9 pts |
| A-S12 | 3 | -1.6% | 15.9 | 18.1 | 2.2 | overhead | 16.2 | 18.2 | 2 | +0.3 | +0.1 | none | 1 | -17.5 pts |
| A-S13 | 3 | 0.4% | 24 | 28.6 | 4.6 | overhead | 24.5 | 29.1 | 4.6 | +0.5 | +0.5 | none | 1 | -13.3 pts |
| A-S14 | 3 | -4.2% | 14.3 | 16.4 | 2.1 | overhead | 13.6 | 16.1 | 2.5 | -0.7 | -0.3 | none | 2 | -8.6 pts |
| C-S01 | 1 | -6% | 7.5 | 8.8 | 1.3 | overhead | 6.9 | 9.1 | 2.2 | -0.6 | +0.3 | none | 2 | -10 pts |
| C-S04 | 2 | 2.7% | 10.4 | 11.6 | 1.2 | overhead | 10.5 | 11.2 | 0.7 | +0.1 | -0.4 | none | 2 | -16.7 pts |
| C-S07 | 1 | -21.4% | 3 | 3.5 | 0.5 | overhead | 2.8 | 3.4 | 0.6 | -0.2 | -0.1 | none | 1 | -13.3 pts |
| C-S08 | 1 | 0% | 4.8 | 5.5 | 0.7 | overhead | 4.8 | 5.4 | 0.6 | +0 | -0.1 | none | 1 | -7.6 pts |
| D-S04 | 2 | 10.8% | 29.5 | 35.9 | 6.4 | overhead | 32.9 | 35.2 | 2.3 | +3.4 | -0.7 | demand | 1 | -6.9 pts |
Gates below target (19)
| Gate | Segment | Vol var | Fc req | Sched | Net before | Setup | Act req | Act staff | Net after | Demand surprise | Supply delivery | Driver | Below target | Worst gap |
|---|
| G110 | A-S05 | 11.8% | 3.2 | 3.7 | 0.5 | overhead | 3.4 | 3.7 | 0.3 | +0.2 | +0 | none | 1 | -37.1 pts |
| G125 | A-S11 | 17.4% | 3.7 | 4.5 | 0.8 | overhead | 3.9 | 4.4 | 0.5 | +0.2 | -0.1 | none | 1 | -18.9 pts |
| G127 | A-S12 | -26.7% | 3.1 | 3.4 | 0.3 | overhead | 2.7 | 3.3 | 0.6 | -0.4 | -0.1 | none | 1 | -17.5 pts |
| G121 | A-S10 | 2.5% | 5.3 | 6.3 | 1 | overhead | 5.4 | 6.2 | 0.8 | +0.1 | -0.1 | none | 1 | -16.7 pts |
| G141 | C-S04 | -9.1% | 4.4 | 4.8 | 0.4 | overhead | 3.9 | 4.5 | 0.6 | -0.5 | -0.3 | none | 1 | -16.7 pts |
| G140 | C-S04 | 11.9% | 6 | 6.8 | 0.8 | overhead | 6.6 | 6.7 | 0.1 | +0.6 | -0.1 | none | 1 | -16.4 pts |
| G114 | A-S07 | 36.6% | 5.2 | 5.8 | 0.6 | overhead | 6 | 5.9 | -0.1 | +0.8 | +0.1 | none | 1 | -14 pts |
| G131 | A-S13 | 9.3% | 5.4 | 6.5 | 1.1 | overhead | 6.1 | 6.7 | 0.6 | +0.7 | +0.2 | none | 1 | -13.3 pts |
| G145 | C-S07 | -21.4% | 3 | 3.5 | 0.5 | overhead | 2.8 | 3.4 | 0.6 | -0.2 | -0.1 | none | 1 | -13.3 pts |
| G122 | A-S10 | 8.3% | 3.3 | 3.7 | 0.4 | overhead | 3.1 | 3.9 | 0.8 | -0.2 | +0.2 | none | 2 | -13.1 pts |
| G102 | C-S01 | -6% | 7.5 | 8.8 | 1.3 | overhead | 6.9 | 9.1 | 2.2 | -0.6 | +0.3 | none | 2 | -10 pts |
| G107 | A-S03 | 2.3% | 5.3 | 6.3 | 1 | overhead | 5.6 | 6.2 | 0.6 | +0.3 | -0.1 | none | 1 | -8.6 pts |
| G135 | A-S14 | 9.3% | 4.8 | 5.6 | 0.8 | overhead | 5.3 | 5.5 | 0.2 | +0.5 | -0.1 | none | 1 | -8.6 pts |
| G146 | C-S08 | 0% | 4.8 | 5.5 | 0.7 | overhead | 4.8 | 5.4 | 0.6 | +0 | -0.1 | none | 1 | -7.6 pts |
| G109 | A-S04 | 8.6% | 4.8 | 5.7 | 0.9 | overhead | 5.1 | 5.7 | 0.6 | +0.3 | +0 | none | 1 | -6.9 pts |
| G152 | D-S04 | 2.4% | 7.1 | 8.4 | 1.3 | overhead | 7.6 | 8.3 | 0.7 | +0.5 | -0.1 | none | 1 | -6.9 pts |
| G106 | A-S02 | -2.8% | 4.8 | 5.6 | 0.8 | overhead | 4.7 | 5.6 | 0.9 | -0.1 | +0 | none | 1 | -5.9 pts |
| G133 | A-S14 | 13.2% | 4.5 | 5 | 0.5 | overhead | 4.7 | 4.9 | 0.2 | +0.2 | -0.1 | none | 1 | -5.9 pts |
| G123 | A-S10 | -13% | 5.3 | 6.1 | 0.8 | overhead | 4.8 | 6.1 | 1.3 | -0.5 | +0 | none | 1 | -5.4 pts |
Gate-channels below target, worst first
- G110 voice: SL 43% vs 80%; went in with overhead (+0.4 FTE); demand and staffing landed close to plan; finished +0.1 FTE.
- G125 voice: SL 61% vs 80%; went in with overhead (+0.7 FTE); demand and staffing landed close to plan; finished +0.4 FTE.
- G127 voice: SL 63% vs 80%; went in with overhead (+0.3 FTE); demand and staffing landed close to plan; finished +0.4 FTE.
- G121 voice: SL 63% vs 80%; went in with overhead (+0.9 FTE); demand and staffing landed close to plan; finished +0.6 FTE.
- G141 email: SL 73% vs 90%; went in with overhead (+0.1 FTE); demand and staffing landed close to plan; finished -0.1 FTE.
- G140 chat: SL 64% vs 80%; went in right-sized (+0.1 FTE); demand and staffing landed close to plan; finished -0.1 FTE.
- G114 email: SL 76% vs 90%; went in with overhead (+0.1 FTE); demand and staffing landed close to plan; finished -0.4 FTE.
- G131 voice: SL 67% vs 80%; went in with overhead (+0.9 FTE); demand and staffing landed close to plan; finished +0.3 FTE.
- G145 voice: SL 67% vs 80%; went in with overhead (+0.5 FTE); demand and staffing landed close to plan; finished +0.4 FTE.
- G122 email: SL 77% vs 90%; went in right-sized (+0 FTE); demand and staffing landed close to plan; finished -0.2 FTE.
- G122 voice: SL 69% vs 80%; went in with overhead (+0.4 FTE); demand and staffing landed close to plan; finished +1 FTE.
- G102 voice: SL 70% vs 80%; went in with overhead (+0.9 FTE); demand and staffing landed close to plan; finished +1.8 FTE.
- G102 chat: SL 71% vs 80%; went in with overhead (+0.3 FTE); demand and staffing landed close to plan; finished +0.7 FTE.
- G107 voice: SL 71% vs 80%; went in with overhead (+0.8 FTE); demand and staffing landed close to plan; finished +0.2 FTE.
- G135 voice: SL 71% vs 80%; went in with overhead (+0.7 FTE); demand and staffing landed close to plan; finished +0 FTE.
- G146 voice: SL 72% vs 80%; went in with overhead (+0.6 FTE); demand and staffing landed close to plan; finished +0.4 FTE.
- G109 voice: SL 73% vs 80%; went in with overhead (+0.8 FTE); demand and staffing landed close to plan; finished +0.5 FTE.
- G152 voice: SL 73% vs 80%; went in with overhead (+1.1 FTE); demand and staffing landed close to plan; finished +0.4 FTE.
- G106 voice: SL 74% vs 80%; went in with overhead (+0.7 FTE); demand and staffing landed close to plan; finished +0.8 FTE.
- G133 voice: SL 74% vs 80%; went in with overhead (+0.4 FTE); demand and staffing landed close to plan; finished +0.3 FTE.
- G123 email: SL 85% vs 90%; went in with overhead (+0.1 FTE); demand and staffing landed close to plan; finished +0.3 FTE.
Net before = scheduled open − forecast required. Net after = actual staff − actual required. Net after − net before = supply delivery − demand surprise (an identity). FTE are productive. Full gate-channel detail in the CSV. Synthetic data.